In this digital world, most of the activities are done online. You are lagging behind if you don’t have a good online presence. Not only this, but a good reputation online is also of utmost compulsory. As per various studies you can lose 30% of your business if you have a bad reputation online. The digital world is very just. It gives equal opportunities to all the people out there. Whether you are a business owner of a consumer, you have the right to express your views. An unsatisfied customer can drop his reviews online, which will be the deciding factor for others. Likewise, a business owner has the leverage to counter if something is against their reputation.The way word of mouth is the easiest and fastest mode of communication offline, ORM (Online Reputation Management) plays the same role in the internet world.
What stats say:
Your good online reputation can do wonders. As per a study, online reviews are the first thing that a person checks before concluding sales. Hence negative reviews of any kind can be fatal for your business outputs. Facebook and Twitter with social capabilities have changed the way people connect, share knowledge and debate and offer social support. In such a scenario where connectivity is at the touch of a button and where word of mouth travels at a lightning speed, maintaining a good name and reputation may seem to be a daunting task.
No matter what quality of services you are offering, still you need to manage your reputation online. Your business competitors can deteriorate your image by putting in fake reviews on your business name. Online reputation management helps you combat and resist these negative reviews.
Online reputation is not merely limited to Google business listing, but also to social media platforms, forums, and various other platforms. ORM is not a small thing, a lot of stuff run in parallel. You have to keep a keen eye on all the stuff as ignorance can be fatal on the business reputation part
Experts from SEO Mafiya have helped a number of business owners manage and maintain the online reputation of their business. With years of exposure, we know what it takes to extract maximum out of online presence.
SEO Mafiya a premier online reputation management agency encompasses various aspects like building brand identity and a powerful reputation, maintaining a positive reputation online and removing negative feedback.